So, first Blog post in a little over a month, sorry about that. It has been a really trying time and we are rolling with it. But we have been working to adjust to the new way of operating and getting into routines as I’m sure all of you have by now. I’m getting back int to the routine of writing Blogs, haha.
This week’s post will be short and sweet as we wanted to check in and let you know some of the things that we are doing in the shop and online. First off, we are open online and continue to ship quickly from San Diego and our customers have been getting their gear quickly which is great! The upside of us starting online is we have a pretty good system down and we are not having to learn as we go. Another upside of our shipping is we charge a flat $5 shipping and handling and any order over $75 ships free. We also throw in some pretty cool swag with every order.
One important thing to remember is our warehouse is our shop located in Ramona CA, so we don’t do back orders or drop shipments, if it’s in your cart it’s in the store. Speaking of the shop, we are currently closed and following California’s and San Diego’s plan to reopen in phases, we want to make sure we do it safely and correctly. With a lot of shops beginning to have the option for curbside pickup we will still ask that you shop with us online as we figure out how to go about getting back to open.
Now just because you can’t physically come in right now, we have a short-term solution and are going live on our Facebook page Thursday, Friday, Saturday at 6pm PST and Sunday at 4pm PST. We will be going over a bunch of different subjects as it pertains to the outdoors and outdoor gear, we will also be available to answer questions and show you gear live during those times.
Also, between now and then we are checking out messages and happy to chat gear and help you out. The best way of contacting us right now is via email kitfox@kitfoxoutfitters.com or on our social media via Facebook and Instagram. We really look forward to hearing from you and helping you out.
Finally, we want to say thank you for reading this and thank all of you for the amazing support, we couldn’t do this without you, and it is very much appreciated. We look positively to the future, getting the shop open again and more importantly getting back on to the trail and camping with all of you!
Melissa Scott says...
Hi! I discovered your store shortly before everything closed so I have not had a chance to visit yet!
I know this is probably outside of what you normally carry because it’s large, but I was wondering if you would be able to source this fire pit:
https://primus.us/products/kamoto-fire-pit?variant=29444427153491
(small fire pit- $129)
I could order it from REI but if you can get it through your channels I would rather get it from you.
Just let me know when you get a chance.
May 14, 2020